Last updated: 18 September 2026

1. Who we are

Posimint is the data controller for the personal information described in this policy. If you have questions about privacy or your personal information, please contact us at hello@posimint.com.

2. Information we collect

• Contact and order information: name, billing and delivery address, email address, telephone number, order details and delivery updates.
• Payment information: payment details are processed by our payment providers. We do not normally store complete payment card details.
• Account and support information: information you provide when you contact us, request an exchange or return, or otherwise ask for support.
• Technical information: IP address, browser and device information, approximate location, pages viewed, referring pages and information about how you use our website.
• Cookie information: information collected through cookies and similar technologies, subject to your cookie choices.

3. How we use information

• To process and deliver orders, take payment and provide customer service.
• To manage returns, refunds, exchanges and complaints.
• To operate, secure and improve our website, products and services.
• To prevent fraud, misuse and security incidents.
• To send service messages and, where permitted, marketing communications.
• To measure advertising and understand website performance where you have given the required consent.

4. Lawful bases

We use personal information where it is necessary to perform a contract with you, comply with a legal obligation, pursue our legitimate interests, or where you have provided consent. You can withdraw consent at any time using the cookie settings or by contacting us.

5. Cookies and advertising technologies

We use essential cookies to operate the store, keep the shopping cart working and protect the website. We may also use optional analytics and advertising technologies, including Google services and Meta services, to measure campaigns and improve advertising.

Optional analytics and advertising cookies, pixels and tags are loaded only where permitted by your cookie choices. If you reject non-essential cookies, we will use the consent signal to prevent those non-essential Google and Meta tracking technologies from loading, subject to the technical operation of the consent tool and any strictly necessary store functions.

You can change your choice at any time through the cookie settings available on our website.

6. Sharing information

We share information only where necessary to operate the store, including with Shopify, payment processors, fulfilment and delivery providers, customer-support tools, website and security providers, and analytics or advertising providers when permitted by your consent or another lawful basis. We may also disclose information where required by law or to protect our rights.

7. International transfers

Some service providers may process information outside the United Kingdom. Where this happens, we take appropriate steps to protect personal information in accordance with applicable data-protection law.

8. How long we keep information

We keep information only for as long as reasonably necessary for the purposes described above, including to fulfil orders, provide support, meet accounting and legal obligations, resolve disputes and enforce agreements.

9. Your rights

Depending on your circumstances, you may have the right to access, correct, delete or restrict use of your information, object to certain processing, receive a portable copy, and withdraw consent where processing is based on consent. You may also complain to the UK data-protection regulator. To exercise a right, email hello@posimint.com.

10. Children

Our website is not intended for children, and we do not knowingly collect personal information from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date.

12. Contact

Email: hello@posimint.com
Website: posimint.com