Terms of service

Legal

Terms & Conditions

Please read these terms carefully before using the posimint website or placing an order.

Last updated: 11 August 2026

1. Introduction & Agreement

These Terms & Conditions ("Terms") govern your use of the posimint website (posimint.com) and all products, services and content offered by posimint Ltd ("posimint", "we", "us", "our"). By accessing this website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

posimint is a company registered in England and Wales. Registered office: [Company Address, City, United Kingdom]. Company registration number: [Company No.]. VAT registration number: [VAT No.].

2. Our Products & Services

We sell home fitness and posture & facial wellness tools designed for everyday use. All product descriptions, images, specifications and pricing are subject to change without notice and do not constitute a contractual offer until we confirm acceptance of your order. While we make every effort to display colours accurately, we cannot guarantee your screen's display will be accurate.

3. Orders & Contract Formation

  • Placing an order: placing an order is an offer to purchase. Order confirmation emails acknowledge receipt only.
  • Acceptance: a legally binding contract forms when we dispatch your goods and send shipping confirmation.
  • Right to refuse: we may refuse or cancel orders (e.g. pricing errors, stock unavailability, suspected fraud).
  • Accuracy: you are responsible for providing accurate and complete delivery information.

4. Pricing & Payment

All prices are shown in Pound Sterling (GBP) and include VAT where applicable. Payment is processed securely via our partners (Visa, Mastercard, Amex, Apple Pay, Google Pay, Klarna). By submitting payment details, you confirm you are authorised to use the payment method. We do not store full card details on our servers.

5. Delivery

Delivery times are estimates from the date of dispatch. UK orders are prioritised and follow the delivery estimates shown in our Shipping Policy. International delivery times vary by destination and carrier and are shown at checkout. We aim to dispatch within 24 hours on business days. Risk passes to you upon delivery. Inspect goods on delivery and notify us of damage or shortage within 48 hours.

6. User Rights & Obligations

Your rights

As a consumer, you have statutory rights under the Consumer Rights Act 2015, including goods of satisfactory quality, fit for purpose and as described. Nothing in these Terms affects your statutory rights.

Your obligations

  • Use the website lawfully and do not interfere with its operation.
  • Do not attempt unauthorised access to any part of the website or its systems.
  • Use products only as intended; consult a professional before using them for medical purposes.
  • Provide accurate information when creating an account or placing an order.

7. Intellectual Property

All content on this website — including the posimint name and logo, text, graphics, images, photography, design elements, software and code — is the property of posimint Ltd or its licensors, protected by UK and international intellectual property laws. You may not reproduce, distribute or commercially exploit any part without our prior written consent.

8. Limitation of Liability

  • Our products are designed for general fitness and wellness and are not medical devices. Consult a healthcare professional before starting any exercise programme, particularly with pre-existing conditions, during pregnancy, or when recovering from injury.
  • To the maximum extent permitted by law, posimint shall not be liable for any indirect, incidental or consequential loss arising from use of our products or website.
  • Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or liability that cannot be limited under applicable law.

9. Disclaimer of Warranties

Our website and products are provided "as is" and "as available". We do not warrant that the website will be uninterrupted, error-free or virus-free. Exercise and wellness advice shared by posimint is for general informational purposes only.

10. Dispute Resolution

If you have a complaint, contact support@posimint.com — we aim to resolve all complaints within 5 business days. These Terms are governed by the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. UK/EU consumers may also use the European Commission's ODR platform at ec.europa.eu/consumers/odr.

11. Changes to These Terms

We may update these Terms from time to time. The most current version is always published on this page with the "Last updated" date. Continued use of our website after changes constitutes acceptance of the revised Terms.

12. Contact

Questions about these Terms? Email hello@posimint.com or support@posimint.com.